Being able to delight clients and instil loyalty is of the upmost importance to your veterinary practice, and is the main objective of this first module from Chunk Training’s 6 module course on Caring for Clients.
By the end of this module you will:
- Understand the importance of the receptionist
- Be able to make an excellent first impression on clients
- Understand the real needs of your clients
- Know how to deliver superb customer service.
Support and Resource
This continuing education module contains:
- Fully interactive screens
- A downloadable module summary hand-out
- A range of self assessment questions
- A personalised, printable certificate of completion
Course Licence Validity
Licence valid for one user for 2 weeks from date of purchase.