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Management & Reception

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Management & Reception

Management & Reception Welcome to Vetacademy's online CPD/CE for veterinary practice managers and receptionists powered by Vetstream. Are you recently promoted? Or an experienced manager looking to sharpen up your skillset? Our comprehensive range of courses covers everything from HR to GDPR, critical thinking to positive thinking. All courses are accessible worldwide. Don’t forget to check out our special offers and trending now for the hottest topics in online veterinary CPD/CE.
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15-minutes,management-reception,mental-health-well-being,microlearn,personal-development
Positive Thinking
Positive Thinking

£12.00

262451003569
15-minutes,customer-service,management-reception,microlearn
Telephone Manner
Telephone Manner

£12.00

235920294065
15-minutes,management-leadership,management-reception,microlearn
The Effective Leader
The Effective Leader

£12.00

235920294065
1-5-to-5-hours,management-leadership,management-reception,microlearn,special-offers
Offer
Management and Leadership Bundle
Management and Leadership Bundle

£105.60 £132.00

155869839447
15-minutes,management-leadership,management-reception,microlearn
Developing Leadership
Developing Leadership

£12.00

235920294065
15-minutes,customer-service,management-reception,microlearn
Know Your Customer
Know Your Customer

£12.00

235920294065
15-minutes,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Relationship Building
Relationship Building

£12.00

262451200177
1-5-to-5-hours,canine,compassion-understood,end-of-life,feline,management-reception,mental-health-well-being,vet-nurse-tech,veterinarian,veterinary-nurses,veterinary-nurses-technicians
The Pet's Passing
The Pet's Passing

£75.00

161745010775
1-5-to-5-hours,management-reception,mental-health-well-being,microlearn,special-offers,vet-nurse-tech,veterinarian,veterinary-nurses,veterinary-nurses-technicians,workplace-wellbeing
Offer
Wellbeing Bundle
Wellbeing Bundle

£153.60 £192.00

262451200177
15-minutes,business-resilience,management-reception,mental-health-well-being,microlearn,personal-development,workplace-wellbeing
Dealing With Stress
Dealing With Stress

£12.00

262451200177
1-5-to-5-hours,management-reception,microlearn,special-offers,teamwork
Offer
Teamwork Bundle
Teamwork Bundle

£57.60 £72.00

262451134641
60-minutes,career-development,management-reception,microlearn,recruitment,special-offers
Offer
Interview Techniques Bundle
Interview Techniques Bundle

£28.80 £36.00

155869839447
15-minutes,career-development,management-reception,microlearn
Tips for the Interviewee
Tips for the Interviewee

£12.00

235920294065
15-minutes,management-leadership,management-reception,microlearn
Project Management
Project Management

£12.00

235920294065
15-minutes,management-reception,microlearn,workplace-wellbeing
Impact and Influence
Impact and Influence

£12.00

262451200177
15-minutes,customer-service,management-reception,microlearn
Handling Complaints
Handling Complaints

£12.00

235920294065
15-minutes,customer-service,literacy-skills,management-reception,microlearn
Email Etiquette
Email Etiquette

£12.00

235920294065
15-minutes,business-resilience,management-leadership,management-reception,microlearn,teamwork
Effective Delegation
Effective Delegation

£12.00

262451134641
15-minutes,management-reception,mental-health-well-being,microlearn,personal-development,video
Confidence
Confidence

£12.00

290329460913
15-minutes,business-resilience,communicating,communication,communication-social-skills,management-reception,microlearn,video
Communicating with Emotional Intelligence
Communicating with Emotional Intelligence

£12.00

290329460913
15-minutes,customer-service,management-reception,microlearn,perspective,positive,soft-skills,video
A Positive Perspective
A Positive Perspective

£12.00

290329460913
15-minutes,management-reception,microlearn,personal-development
Time Management
Time Management

£12.00

262451003569
15-minutes,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Mental Health
Mental Health

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,wellbeing,workplace-wellbeing
Winter Wellbeing
Winter Wellbeing

£12.00

262451200177
15-minutes,customer-service,management-reception,microlearn
Maintaining Existing Customers
Maintaining Existing Customers

£12.00

235920294065
15-minutes,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Healthy Living
Healthy Living

£12.00

262451200177
15-minutes,management-reception,microlearn,teamwork
Find Your Role
Find Your Role

£12.00

262451134641
15-minutes,literacy-skills,management-reception,microlearn
Effective Writing
Effective Writing

£12.00

235920294065
15-minutes,communication-social-skills,management-reception,microlearn,teamwork
Dealing with Conflict
Dealing with Conflict

£12.00

262451134641
15-minutes,career-development,management-reception,microlearn,video
Appraisal Interviews
Appraisal Interviews

£12.00

290329460913
15-minutes,corporate,management-reception,microlearn,responsibility,security,social,social-corporate-responsibility,video,workplace
Absence Management
Absence Management

£12.00

290329460913
15-minutes,communication-social-skills,management-reception,microlearn
Workplace Diplomacy
Workplace Diplomacy

£12.00

235920294065
15-minutes,finance,management-reception,microlearn
Finance for Non-Financial Managers
Finance for Non-Financial Managers

£12.00

235920294065
15-minutes,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Managing Emotions
Managing Emotions

£12.00

262451200177
15-minutes,management-reception,managing-change,microlearn,video,workplace-wellbeing
Changing Behaviours
Changing Behaviours

£12.00

262451200177
1-5-to-5-hours,management-reception,microlearn,personal-development,special-offers
Offer
Personal Development Bundle
Personal Development Bundle

£86.40 £108.00

155869839447
1-5-to-5-hours,management-reception,managing-change,microlearn,special-offers
Offer
Managing Change Bundle
Managing Change Bundle

£57.60 £72.00

155869839447
60-minutes,literacy-skills,management-reception,microlearn,special-offers
Offer
Literacy Skills Bundle
Literacy Skills Bundle

£38.40 £48.00

155869839447
1-5-to-5-hours,customer-service,customers,management-reception,microlearn,special-offers,video
Offer
Customer Service Bundle
Customer Service Bundle

£67.20 £84.00

290329460913
1-5-to-5-hours,health-safety,management-reception,microlearn,special-offers
Offer
Health and Safety Bundle
Health and Safety Bundle

£67.20 £84.00

155869839447
15-minutes,management-reception,microlearn,teamwork
Working in Teams
Working in Teams

£12.00

262451134641
15-minutes,equality-diversity,management-reception,microlearn
Unconscious Bias
Unconscious Bias

£12.00

235920294065
15-minutes,management-leadership,management-reception,microlearn
Training for Non-Trainers
Training for Non-Trainers

£12.00

235920294065
15-minutes,management-reception,managing-change,microlearn
Thriving in Change
Thriving in Change

£12.00

235920294065
15-minutes,management-reception,managing-change,microlearn
The Need for Strategy
The Need for Strategy

£12.00

235920294065
15-minutes,management-reception,microlearn,personal-development
Problem Solving
Problem Solving

£12.00

262451003569
15-minutes,communication-social-skills,management-reception,microlearn
Presenting Data
Presenting Data

£12.00

235920294065
15-minutes,data-protection,management-reception,microlearn
Data Protection UK
Data Protection UK

£12.00

235920294065
15-minutes,management-reception,mental-health-well-being,microlearn,video
Building Healthy Boundaries
Building Healthy Boundaries

£12.00

290329460913
15-minutes,equality-diversity,management-reception,mental-health-well-being,microlearn,social-corporate-responsibility,trending-now,workplace-wellbeing
Endometriosis
Endometriosis

£12.00

262451200177
15-minutes,management-leadership,management-reception,mental-health-well-being,microlearn,social-corporate-responsibility,soft-skills,trending-now,video,workplace-wellbeing
Company Culture
Company Culture

£12.00

262451200177
15-minutes,management-leadership,management-reception,microlearn,teamwork,trending-now
How to Form and Mobilise a New Team
How to Form and Mobilise a New Team

£12.00

159862685783
15-minutes,csr,fair-treatment,management-leadership,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Psychological Safety
Psychological Safety

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,trending-now,welfare,wellbeing,workplace,workplace-wellbeing
Understanding Grief and Loss
Understanding Grief and Loss

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,welfare,wellbeing,workplace,workplace-wellbeing
Understanding Trauma
Understanding Trauma

£12.00

262451200177
management-reception,microlearn,trending-now,welfare,wellbeing,workplace,workplace-wellbeing
Understanding Loneliness
Understanding Loneliness

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,trending-now,video,wellbeing,workplace-wellbeing
Avoiding Burnout
Avoiding Burnout

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,trending-now,video,workplace,workplace-wellbeing
Coping with Transition and Post Lockdown
Coping with Transition and Post Lockdown

£12.00

262451200177
management-reception,mental-health-well-being,microlearn,trending-now,workplace-wellbeing
Offer
Mental Health for Managers Bundle
Mental Health for Managers Bundle

£48.00 £60.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Recognising and Managing Anxiety
Recognising and Managing Anxiety

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
How to Support Yourself and Others with Mental Health
How to Support Yourself and Others with Mental Health

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Let's Talk About Mental Health
Let's Talk About Mental Health

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,soft-skills,workplace-wellbeing
Tackling Mental Health Stigmas and Discrimination
Tackling Mental Health Stigmas and Discrimination

£12.00

262451200177
15-minutes,management-reception,mental-health-well-being,microlearn,soft-skills,trending-now,workplace-wellbeing
Introduction to Mental Health
Introduction to Mental Health

£12.00

262451200177
15-minutes,management-reception,microlearn,personal-development
Effective Research
Effective Research

£12.00

262451003569
15-minutes,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Digital Wellbeing
Digital Wellbeing

£12.00

262451200177
15-minutes,finance,management-reception,mental-health-well-being,microlearn,workplace-wellbeing
Financial Wellbeing
Financial Wellbeing

£12.00

262451200177
15-minutes,microlearn,personal-development,productivity,soft-skills,video,workplace-wellbeing
Productivity
Productivity

£12.00

262451200177
15-minutes,mental-health-well-being,microlearn,sleep,video,wellbeing,workplace,workplace-wellbeing
Benefits of Good Sleep
Benefits of Good Sleep

£12.00

262451200177
15-minutes,management-reception,microlearn,soft-skills,video,wellbeing,workplace,workplace-wellbeing
Better Judgements
Better Judgements

£12.00

262451200177
15-minutes,health-safety,management-reception,microlearn,video,workplace
Office Health & Safety
Office Health & Safety

£12.00

290329460913
15-minutes,health-safety,management-reception,microlearn,video,workplace
Moving or Falling Objects Module
Moving or Falling Objects Module

£12.00

290329460913
15-minutes,communication,customer-service,management-reception,microlearn,soft-skills,video
Managing Expectations
Managing Expectations

£12.00

290329460913
15-minutes,compassion,customer-service,customers,management-reception,microlearn,soft-skills,video
Caring for Vulnerable Customers
Caring for Vulnerable Customers

£12.00

290329460913
15-minutes,communicating,communication,customer-service,management-reception,microlearn,soft-skills,video
A Balancing Act
A Balancing Act

£12.00

290329460913
15-minutes,career-development,management-reception,microlearn,soft-skills,video
Networking
Networking

£12.00

290329460913
15-minutes,career-development,management-reception,microlearn,recruitment,soft-skills,video
Inducting a New Team Member
Inducting a New Team Member

£12.00

290329460913
15-minutes,career-development,management-reception,microlearn,soft-skills,video
First Impressions
First Impressions

£12.00

290329460913
15-minutes,career-development,management-reception,microlearn,personal-development,soft-skills,video
Career Planning
Career Planning

£12.00

290329460913
15-minutes,finance,management-reception,microlearn
Managing Personal Finance
Managing Personal Finance

£12.00

235920294065
15-minutes,business-resilience,management-reception,microlearn,personal-development
Remote Working
Remote Working

£12.00

262451003569
15-minutes,business-resilience,management-reception,mental-health-well-being,microlearn,wellbeing,workplace-wellbeing
Mindfulness
Mindfulness

£12.00

262451200177
15-minutes,business-resilience,management-reception,microlearn,teamwork,video
Collaborative Working
Collaborative Working

£12.00

290329460913
15-minutes,management-reception,microlearn,personal-development
How to Plan Your Own Development
How to Plan Your Own Development

£12.00

262451003569
15-minutes,communication-social-skills,management-reception,microlearn
How to be Assertive
How to be Assertive

£12.00

235920294065
15-minutes,career-development,management-reception,microlearn
Hiring Right First Time
Hiring Right First Time

£12.00

235920294065
15-minutes,health-safety,management-reception,microlearn
Health & Safety Introduction
Health & Safety Introduction

£12.00

235920294065
15-minutes,management-leadership,management-reception,microlearn
Giving and Receiving Feedback
Giving and Receiving Feedback

£12.00

235920294065
15-minutes,equality-diversity,management-reception,microlearn
Gender Reassignment
Gender Reassignment

£12.00

235920294065
15-minutes,health-safety,management-reception,microlearn
First Aid
First Aid

£12.00

235920294065
15-minutes,health-safety,management-reception,microlearn
Fire
Fire

£12.00

235920294065
15-minutes,management-reception,microlearn,personal-development
Expressing Yourself
Expressing Yourself

£12.00

262451003569
15-minutes,management-reception,managing-change,microlearn
Experiencing Change
Experiencing Change

£12.00

235920294065
15-minutes,management-reception,microlearn,workplace-wellbeing
Everyday Energy
Everyday Energy

£12.00

262451200177
15-minutes,equality-diversity,management-reception,microlearn
Equality & Diversity Introduction
Equality & Diversity Introduction

£12.00

235920294065
15-minutes,health-safety,management-reception,microlearn
Electricity
Electricity

£12.00

235920294065
15-minutes,management-reception,microlearn,teamwork
Effective Meetings
Effective Meetings

£12.00

262451134641
15-minutes,health-safety,management-reception,microlearn
Driving at Work
Driving at Work

£12.00

235920294065
15-minutes,health-safety,management-reception,microlearn
Display Screen Equipment
Display Screen Equipment

£12.00

235920294065
15-minutes,equality-diversity,management-reception,microlearn
Disability
Disability

£12.00

235920294065
15-minutes,management-reception,microlearn,personal-development
Decision Making
Decision Making

£12.00

262451003569
15-minutes,health-safety,management-reception,microlearn,video
Dangerous Substances
Dangerous Substances

£12.00

290329460913
15-minutes,business-resilience,management-reception,microlearn,social-corporate-responsibility,video
Cyber Security
Cyber Security

£12.00

290329460913
15-minutes,management-reception,microlearn,social-corporate-responsibility,video
Competition Law
Competition Law

£12.00

290329460913
15-minutes,management-leadership,management-reception,microlearn,video
Coaching and Mentoring
Coaching and Mentoring

£12.00

290329460913
15-minutes,management-reception,managing-change,microlearn,video
Challenging the Status Quo
Challenging the Status Quo

£12.00

290329460913
15-minutes,finance,management-reception,microlearn,video
Budgeting Basics
Budgeting Basics

£12.00

290329460913
15-minutes,business-resilience,customer-service,management-reception,microlearn,video
Brand & Reputation
Brand & Reputation

£12.00

290329460913
15-minutes,communication-social-skills,management-reception,microlearn,video
Body Language
Body Language

£12.00